The Minister of Internal Affairs, Gen Jeje Odongo is concerned over masses of people that constantly get stranded at the offices of National Identification and Registration Authority in Kololo, due to inefficiency.
He said on Thursday that the failure by NIRA officials to effectively serve members of the public has shattered the reputation of the institution.
Gen Odongo was inducting the new NIRA board.
Parliament last year observed that NIRA faces a serious problem of understaffing whereby some staff members perform extra tasks which affects efficiency.
Judy Obitre-Gama, the executive director of NIRA said that 50 percent of the job slots at the institution are vacant. ps�[��2L